COVID-19

08/08/2020
New Face Covering Guidance

We have been asking visitors to wear a face covering in the Gift Shop and in the Barn Café, and have also encouraged their wear in the other indoor areas.

Due to the new updated government guidance, we now must also insist you wear one in Pets Corner, the Animal Barn, handwashing station and communal toilets.

You are not required to wear one when outside, but do remember to keep your distance from other families and maintain good hand hygiene. If you wish to wear a face covering at all times, please do so if you feel more comfortable.

Children under 11 years old, anyone suffering from conditions that make it difficult to breathe, or those with disabilities where face coverings would cause distress, are not required to wear one.

We have a limited number of reusable face coverings and disposable masks for purchase from the Gift Shop should you forget yours.

Please note that late arrivals will need to enter through the Gift Shop, and at the end of your visit all visitors are asked to exit through the Gift Shop so we can count you out safely, so please make sure you are wearing your face covering at these times.

Please head to the Government website for more information on the latest guidance.

We appreciate you helping us to maintain a safe environment here at Green Dragon 💚

24/07/2020
Face Covering Guidance

😷 As you will know, it is now mandatory to wear a face covering in shops. Therefore, following government rules, we’re asking our visitors to wear a face covering when entering our Gift Shop and Playbarn Café.

This mostly affects you if you arrive as a late arrival for your session time as you will enter the Farm via the Gift Shop, and at the end of your session you will exit through the Gift Shop, therefore at these times you must wear a face covering if you are over the age of 11yrs old.

We are going to take this a step further and also encourage you to wear one in the indoor areas, i.e. Pets Corner, the handwashing station and Animal Barn, as we feel this will bring more confidence amongst our visitors and staff alike.

There are some exceptions as outlined in the government guidelines:
• Children under the age of 11
• Not being able to put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability
• If putting on, wearing or removing a face covering will cause you severe distress
• If you are travelling with or providing assistance to someone who relies on lip reading to communicate
• To avoid harm or injury, or the risk of harm or injury, to yourself or others
• To avoid injury, or to escape a risk of harm, and you do not have a face covering with you
• To eat or drink if reasonably necessary
• To take medication

There are also scenarios when you are permitted to remove a face covering when asked:
• If asked to do so by shop staff for identification (we may need to for Annual Pass identification)
• If speaking with people who rely on lip reading, facial expressions and clear sound. Some may ask you, either verbally or in writing, to remove a covering to help with communication
• Some people may feel more comfortable showing something that says they do not have to wear a face covering. This could be in the form of an exemption card, badge or even a home-made sign

Please head to the Government website for more information on the latest guidance.

We have limited disposable face masks available which can be purchased in the Gift Shop, however we kindly recommend you plan ahead and don’t leave the house without yours.

We are hoping to have a range of reusable face coverings for sale in the gift shop in the next week or so.

We appreciate you helping us to maintain a safe environment here at Green Dragon 💚

12/07/2020
We’re back!

After a lovely reopening weekend for our passholders, we’re ready and waiting for everyone else to join us from Monday 13th July! 🥳

We ask visitors to arrive for either a morning visit (10am) or an afternoon visit (2pm) and so we can monitor numbers and ensure social distancing, we ask you to book online.

There’ll be a few differences to normal but LOADS to do & see!

🐷 See the pigs, cows, sheep, goats, ponies & more along the Farm Trail which is now one-way
🐐 Walk-through with the pygmy goats & their friends to see them up-close
🐑 Purchase some animal feed with your booking to feed the sheep & goats
🦎 See the reptiles & invertebrates in Pets’ Corner which is one-family in, one-family out
🐰 All the small mammals of Pets Corner will be pleased to see you too
🐴 The Animal Barn is one-way, perfect for viewing our baby goat!
🦉 The reindeer (and their babies), birds of prey, lynx, foxes, and the whole Wildlife Zone is open, again with a one-way route for your safety
🌼 Enjoy the fresh air of the Nature Trail and the beauty of the Wildflower Meadow, also one-way
🏃‍♀️ Play on the outside playgrounds, bouncy pillow, go-karts and ride-ons, all of which is cleaned regularly
🐚 Sandpits are open too, but please bring your own buckets & spades (we’ve removed ours for hygiene reasons)
🍔 Enjoy delicious food from Bandit Street Food outside the Play Barn
☕️ Drinks, cakes and light snacks from the Play Barn are available, with socially distanced seating too
🍎 Picnics at the designated areas are invited, including behind the sleeping dragon, but please dispose of your own rubbish responsibly and don’t move any tables
🚽 Toilets are available outside the Play Barn and next to the outside picnic area. Please speak to Reception to use the Disabled facility
🛒 The Gift Shop is open for two families at once with a one-way system in place
💳 We’ve gone cashless; please use contactless and card payments (excl. Amex)

🧴 We’re cleaning & sanitising everything regularly
🧼 Please help us by washing your hands & using the sanitiser stations throughout the one-way route
😷 You are welcome to wear face coverings if you want to; our staff will be wearing them & face visors for some of their duties
🚸 Please follow all the signage in place

Sorry, but…
✖️ The soft play is closed right now
✖️ The Messy Play Barn is closed but may be opening as a picnic space soon
✖️ No keeper talks or displays are taking place, but there’ll be plenty of up-close animal contact

Please bear with us as we navigate this new normal.

Get booking & we’ll see you soon, we can’t wait to welcome you back!

The Green Dragon Family 💚

 

P.S. Passholders, if you are still experiencing difficulty with your online account and booking, please email info@greendragonecofarm.co.uk and we will help you as soon as we can.

 

01/07/2020
Important Dates & Reopening News

🌟 July 13th – We’re reopening to the general public!
🌟 July 11th & 12th – Annual Passholder only weekend!
🌟 July 2nd – July 10th – More Family Tours!

We’re still working hard on making the Farm fully Covid-safe for everyone and this has taken us a little longer than anticipated with the need to raise vital funds to support the Covid secure measures to be able to re-open, the delays in getting materials and our online booking and visitor management system up and running – but we’re now delighted to finally announce our confirmed reopening date of Monday 13th July!

We will publish a full list of guest experience changes, Farm and Wildlife Park rules and our new Guest Charter very soon, so that you know what to expect when you visit. Look out for this on Facebook and our website.

We thank everyone for their patience and support over the recent times, particularly our Annual Passholders. With that in mind, we’d love to welcome our passholders back first, on the weekend of 11th and 12th July.

We’ll be asking everyone to pre-book so we can limit the amount of visitors on site per half day visit. Booking for this will be coming soon via our website.

In the meantime, due to popular demand, we’ll be running our Private Tours again. And great news is you can book online for these now.

We’ve loved the tours so far, it’s been great to see so many lovely faces again! And we can’t wait to welcome you all back to our beautiful Farm and Wildlife Park very soon.

Finally, although we are soon to re-open and we have survived this challenging time, we are most definitely not out of the woods just yet. We still need your support and this is how you can continue to help us and our animals:

🐾 Book a Private Family Tour

🐾 Buy an Annual Pass

🐾 Sponsor your favourite animals

🐾 Donate to our fundraising campaigns to provide feed and veterinary care to our animals: JustGiving or GoFundMe

🐾 Purchase from our Amazon Wish List

🐾 Support ToveRebecca Photography with her photogrpahy sales

🐾 Follow us on Facebook and share our stories

🐾 Order through our drive-through pizza takeaway service

🐾 Give us some Fruit & Vegetables for our animals

🐾 Buy a Gift Voucher

SEE YOU ALL SOON – WE MISS YOU ALL,
LOVE THE GREEN DRAGON FAMILY! 💚

Please help us, we are struggling financially

💚 Donate anything from £2 on JustGiving

💚 Donate anything from £5 on GoFundMe

💚 Buy something from our Amazon Wish List

💚 Give us some Fruit & Vegetables for our animals

💚 Buy an Annual Pass with 20% off

💚 You can sponsor an animal

💚 Enjoy some Farm-to-Fork meat

💚 Buy a Gift Voucher

💚 Buy some gorgeous printed products from ToveRebecca Photography

Thank you x

11/06/2020
Reopening News

We were delighted to hear the recent Government announcement that some outdoor attractions such as us can reopen from Monday! This is an incredible U-turn on the previous news that we may have had to remain closed indefinitely.

We have been working towards the Government’s original roadmap of a July 4th opening, and this is still our current aim.

We’d love to be able to open on Monday, however it is slightly too short notice to make sure we are completely Covid safe. Whilst we have been closed we’ve been working with very few staff with little money and no income, so we just need a few weeks to make it ready for everyone.

However, in the meantime, from next week we will be able to offer hour-long family tours. You’ll be able to enjoy the Farm and our animals all to yourself! We’ll let you know how to book this later on.

We’ll be working hard on our strict plan of social distancing measures, guest Covid-19 signage, farm safety and rules, one-way systems, redesigned entrance and exit management, additional sanitising stations and routines, takeaway food and drink offers, and a fancy new online booking system, as all visitors will now have to pre-book.

We will be limiting the amount of visitors on site per half day visit and ensuring our staff are fully up to speed and briefed ready to meet you all. It is vital that our local authority and environmental health licensing teams are fully on board so we will be working closely with them as well.

We may well be ready before July 4th – we’ll let you know when we know!

We are most definitely not out of the woods just yet, but this phased opening will hopefully allow us to raise vital funds to help us implement all that is required to allow you all back to our beautiful farm and wildlife park in the very near future.

Thank you as always for your support during this time. We can’t wait to welcome you back! We’ll be in touch with booking details soon when our online booking system goes live! 😊

Green Dragon Eco Farm 💚

P.S. Don’t forget it’s nearly Pizza Saturday – book now! 01296 670 444 🍕

🐾 Donate anything from £2 on JustGiving

🐾 Donate anything from £5 on GoFundMe

24/03/2020

HELP GREEN DRAGON ECO FARM

Thank you all for your love and support through our closure so far. A number of you have expressed an interest in helping us financially, for which we are very grateful. We appreciate times are hard for everyone right now, but if you would like to contribute in some way, here is our donation page: www.gofundme.com/green-dragon-eco-farm
Thank you 💚

22/03/2020

TEMPORARY CLOSURE

It is with great sadness to announce that we will be closing at 4pm today, Sunday 22nd March, for the foreseeable future.

We have worked hard implementing various measures to stay open for our community during these uncertain times. With 44 acres, we are well equipped for people to enjoy fresh air without being crowded. However this latest decision is after much careful consideration to further ensure the safety of our visitors, staff and animals.

We rely heavily on your support and this will be financially difficult for us as a business and for our staff. We of course hope to reopen as soon as is safe to do so. If you would like to continue to support us, details to donate will come soon. We have always offered gift vouchers, and we’ll be letting you know more about this soon too.

If there is anyone out there who feels they could offer us support, whether that be financially or with fresh fruit and veg. etc, we’d be grateful to hear from you.

If you have an upcoming booking, we will be in touch. Please bear with us however as admin staff will not be available every day. All JackFM vouchers are automatically extended by another 60 days, and we will review this in line with government advice at that time. Annual Passes will also be extended for the duration that we are closed.

Our dedicated livestock team will of course be onsite working as usual to deliver the best care to the animals. We will keep you updated with our animal news – little newborn lambs will surely help lift everyone’s spirits in the coming months.

Stay safe and keep in touch with us and we’ll hopefully see you all soon 💚

20/03/2020 PM

IMPORTANT ANNOUNCEMENT

We are committed to providing an educational and outdoors experience in-line with recommended social distancing. With tonight’s announcement by the government in mind, we are adapting our offering. Therefore we will be taking the following measures:

▪️ We will be open 11am-4pm and continuing with our £5 admission offer on all days.
▪️ Access to the Soft Play will be closed.
▪️ The Café will be offering takeaway food only.
▪️ There will be no seating in the Café, we ask everyone to eat outside.
▪️ Queues to order food/drink will be controlled and food/drink will need to be collected from the designated collection point.
▪️ Pets Corner will be closed.
▪️ Attendance to encounters will be limited.
▪️ Queues at Reception will be managed, allowing one family group in at a time.
▪️ Visitor numbers in the shop will be monitored and kept to a minimum. Please be patient with us if you are asked to wait outside or pop back later.
▪️ We’re trying to keep cash handling to a minimum by using contactless payment wherever possible.

There is plenty of open air and open space and we will keep you as safe as possible, but please help us and everyone around you too. Do not visit if you are unwell, please maintain your distance from each other, and utilise the many hand washing and hand sanitising facilities provided to practise good hygiene.

We thank you for your continued support and we hope to welcome you to our beautiful green space soon 💚

20/03/2020 AM

We appreciate we are in uncertain and scary times right now. We understand there are mixed opinions on whether we should stay open or not.

After such a bad week weather-wise at February half-term, we were relying on our Easter event to help us recover financially.

Until we are forced to close, we will try to stay open. We need your business to help keep us afloat; there are staff to be paid and hundreds of animal mouths to be fed.

Please see our previous posts explaining various measures we have put in place to look after everyone, but we appreciate if you would rather stay at home.

Those of you wishing to be out-and-about in the fresh air, we will be welcoming owners with well-behaved dogs on leads for the foreseeable future, please acknowledge the signs onsite outlining the no-go indoor areas.

We need your help and support. We know that’s hard when everyone needs help and support. We have worked so hard, we would be devastated if we cannot continue moving forward.

We love and appreciate you all, thank you 💚

18/03/2020

IMPORTANT CHANGES TO OPENING HOURS & AFTER SCHOOL CLUB CANCELLED

Green Dragon Eco Farm is currently open. The health, safety and wellbeing of our visitors, staff and animals remains our top priority.

We are continuing to maintain our additional measures and procedures for our staff and our visitors’ safeguarding and following all up-to-date advice.

We remind our visitors to do the same: regularly use the handwash facilities available, back-up with hand sanitiser, be mindful of social distancing, use contactless payments if possible, and of course follow current government guidance of self-isolation if you develop symptoms of Coronavirus.

It is important to note that our opening times are changing to 11am–4pm from today, Weds 18 March.

This will allow us extra time each day to carry out additional cleaning to maintain the highest possible standards of hygiene. Our website and Facebook are the most reliable source of opening hours information, please disregard any other websites/publications that say different for the time being.

Our Daily Encounters will continue for now; we will monitor attendance at these and if any changes are to be made, we will announce so on Facebook and on our website. We are a 44 acre site, so there is a lot of large outdoor spaces for you to explore and enjoy.

Queues will be managed appropriately and the Playbarn Café will remain open, we have moved some tables apart to allow for social distancing. All our food is available for you to take outside for eating. Remember there is additional seating outside the Café, in the covered picnic area, and Messy Play Barn. The Eco Café remains closed for now, however visitors are welcome to use the outside seating of the Eco Café by the duck pond.

Please note that After School Club is cancelled until further notice.

Please contact us if you have any concerns regarding an upcoming booking or event.

Every visit to us is crucial for the continued running of the Farm. We thank for your continued support, which will be even more valuable over the coming months.

Thank you,
The Green Dragon Eco Farm family